Sailing Service Suspension | In view of the latest development of the novel coronavirus infection and in response to the directive of Hong Kong SAR government to suspend the cross boundary ferry service at Hong Kong Macau Ferry Terminal and Hong Kong China Ferry Terminal, Cotai Water Jet suspends below sailing services effective from 4 February 2020 until further notice. - Macau Taipa to/ from Hong Kong Macau Ferry Terminal (Sheung Wan),- Macau Taipa to/ from Hong Kong China Ferry Terminal (Kowloon),- Macau Taipa to/ from Hong Kong International Airport (SkyPier) ,Cotai Water Jet regrets the inconvenience caused.

TICKET OFFICES

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Customer Service Hotline

+853 2885 0595

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Ticket Offices 

THE PARISIAN MACAO

     1.CotaiTravel (Shop 107, G/F)


THE VENETIAN MACAO

     1.CotaiTravel (Shop 612, 3/F)
     2.Concierge Desk (Hotel Main Lobby, Level 1)
     3.Concierge Desk (Hotel West Lobby, Level 1)
     4.Cotai Ticketing™ North and South Box Offices (Cotai Arena™, Level 1)


SANDS MACAO

     1.Guest Services Counter, Ground Level


SANDS COTAI CENTRAL

     1.CotaiTravel (Shop 1030, G/F)
     2.Concierge Counter (Conrad Macao Lobby, Cotai Central)
     3.Concierge Counter (Holiday Inn Macao Lobby, Cotai Central)
     4.Concierge Desk (Sheraton Macao Hotel Main Lobby, Cotai Central)
     5.CotaiTicketing™ Box Office (Holiday Inn)
     6.CotaiTicketing™ Box Office (Sheraton Hotel)


MACAU TAIPA FERRY TERMINAL

     1.Cotai Water Jet Ticketing Counter (Counter 1-12, Level 2)

  • City Route Operation Hours: Suspend
  • Airport Route Operation Hours: Suspend

Customer Service Hotline

+852 2359 9990

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Ticket Offices 

HONG KONG MACAU FERRY TERMINAL

     1.Cotai Water Jet Ticketing Counter
     (Shop 305D, Shun Tak Centre, 200 Connaught Road, Sheung Wan, HK)

  • Operation Hours: Suspend

     2.Cotai Water Jet Ticketing Counter
     (Shop 304A, Shun Tak Centre, 200 Connaught Road, Sheung Wan, HK)

  • Operation Hours: Suspend


CHINA FERRY TERMINAL (HONG KONG KOWLOON)

     Cotai Water Jet Ticketing Counter
     (Shop 1-5A, 1/F China Ferry Terminal, 33 Canton Road, Tsim Sha Tsui, Kowloon)

  • Operation Hours: 07:00 - 20:30


HONG KONG INTERNATIONAL AIRPORT

     Cotai Water Jet Ticketing Counter
     (Transfer Area E2, Level 5, Hong Kong International Airport  Passenger Terminal Building One)

  • Operation Hours: 11:15 - 16:15