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CAREER OPPORTUNITIES

The management company of Cotai Water Jet - Chu Kong High-Speed Ferry Co., Ltd. provides the following job opportunity:

Job Title: Master

Working Location : Hong Kong

Responsibilities

Operate ferry between Hong Kong & Macau.
Ensure the safety of crew members & passengers.
Ensure all crew members comply with ISO & ISM regulations.
Responsible for evaluating crew members’ performance.

Requirements

Bachelor's Degree in Maritime Studies, or related discipline or related field.
Valid Master Certificates of Competency – Class 1 (River Trade / Seagoing).
Valid employment registration book issued by Hong Kong Marine Department.
Attended and hold valid certificates of International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW), International Code of Safety for High Speed Craft (HSC code), and other technical training required by Hong Kong Marine Department
Valid Certificates of Proficiency in Basic Training Certificates (STCW 2010) recognized by Hong Kong Marine Department.
- personal survival techniques;
- fire prevention and fire-fighting;
- elementary first Aid; and
- personal safety and social responsibilities.

Working experience in High-speed ferry service is highly preferred.

We offer Double pay, Discretionary Performance Bonus, Medical and hospital Insurance. Interested parties – please send your application with full resume, availability and expected salary to HR Department via by email: recruit@cotaiwaterjet.com

Job Title: Chief Engineer

Working Location : Hong Kong

Responsibilities

Responsible for the operation of the engine room.
Supervise the engineering team to complete checking before sailing.
Ensure the safety in the engine room and the safety of engine operation.
Responsible for the maintenance of machinery onboard the vessel.

Requirements

Bachelor's Degree in Marine Engineer, or related discipline or related field.
Valid Chief Engineer Certificates of Competency – Class 2 or above (River Trade / Seagoing) issued by Hong Kong Marine Department.
Valid Seaman's Identity Book issued by Hong Kong Marine Department.
Attended and hold valid certificates of International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW), International Code of Safety for High Speed Craft (HSC code), and other technical training required by Hong Kong Marine Department
Valid Certificates of Proficiency in Basic Training Certificates (STCW 2010) recognized by Hong Kong Marine Department
- personal survival techniques;
- fire prevention and fire-fighting;
- elementary first Aid; and
- personal safety and social responsibilities.

Working experience in ship propulsion machinery is a must.
Working experience in High-speed ferry service is highly preferred.

Job Title: Junior Engineer

Working Location : Hong Kong

Responsibilities

Assist Chief Engineer in checking and monitoring engines and machinery onboard the vessel.
Responsible for completing simple vessel repair and maintenance.
Willing to work on shift.

Requirements

Valid Chief Engineer Certificates of Competency – Class 3 or above (River Trade / Seagoing) issued by Hong Kong Marine Department or other equivalent qualification.
Valid Seaman's Identity Book issued by Hong Kong Marine Department.
Valid Certificates of Proficiency in Basic Training Certificates (STCW 2010) recognized by Hong Kong Marine Department.
- personal survival techniques;
- fire prevention and fire-fighting;
- elementary first Aid; and
- personal safety and social responsibilities.

Working experience in ship propulsion machinery is a must.
Relevant seafaring experience is highly preferred.

Job Title: Sailor
Working Location : Hong Kong
Responsibilities

Responsible for ship issues, including but not limited to mooring, deck cleaning and checking before sailing.
Willing to work on shift.

Requirements

DSE or above.
Completed MSTI certificate: STCW2010 and COP with Seaman's Identity Book.
Solid experience would be an advantaged.
Good team spirit and can work independently.
Less experience will be considered as Deck Trainee.

Job Title: Terminal – Sailor
Working Location : Hong Kong
Responsibilities

Responsible for vessel mooring and unmooring.
Assist passengers and ensure passengers’ safety during onboarding and offboarding.
Responsible for handling outbound and inbound baggage.
Assist in handling administration work related to vessels.
Shift duty is required.

Requirements

Secondary 3 or above.
Minimum 1 years’ relevant experience is preferred.
Self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
Good command of spoken Chinese

We offer Double pay, Discretionary Performance Bonus, Medical and hospital Insurance, five days work/per week. Interested parties – please send your application with full resume, availability and expected salary to HR Department via by email: recruit@cotaiwaterjet.com

Job Title: Terminal – Berthing Controller
Working Location : Hong Kong
Responsibilities

Responsible for setting berthing arrangement for each vessel.
Responsible for staff work allocation and attendance record.
Assist in handling administration work related to vessels.
Shift duty is required

Requirements

DSE or above.
Minimum 1 years’ experience, with solid supervisory experience in Transportation industry will be an advantage.
Detail-oriented, self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
Proficient in MS Office applications, including Word and Excel.
Good command of written and spoken English and Chinese

Job Title: Ticketing Manager
Working Location : Hong Kong
Responsibilities

Lead and manage the Team in daily operations.
Arrange Ticketing related daily operations.
Assist in preparing ticketing report for Management.
Responsible for sourcing and managing Ticketing related projects & items.
Responsible for formulating and revising departmental documents according to the requirements of ISO 9001:2008 Quality Management System of the company.

Requirements

Bachelor's Degree in Travel and Tourism, or related discipline or related field.
Minimum 3 years of relevant work experience, hands on experience in leading a team is highly preferable.
Relevant ticketing or customer services experience with aviation / travel agencies / hotel will be an advantage but not a must.
Detail-oriented, self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
Proficient in MS Office applications, including Word, Excel and PowerPoint.
Proficiency in both written and spoken English, Chinese and Putonghua.

Job Title: Ticketing Clerk
Working Location : Hong Kong
Responsibilities

Arranging Ticketing related daily operations
Processing of travel agency for ticketing inquiries and ticketing arrangements
Processing ticket relevant statistical analysis
Responsible for ticketing-related issues, including well communication with concern parties of processing and making recommendations
Shift duties is required.

Requirements

DSE or above.
Good command of written and spoken English, Chinese and Putonghua.
Computer knowledge is required, including Microsoft Word and Excel.
Have good communicating, coordinating, analytic and problem-solving skills.

Job Title: Ticketing
Working Location : Hong Kong
Responsibilities

Selling tickets to passengers.
Handle passengers’ enquires in related to ticketing information.
Shift duties is required.

Requirements

DSE or above.
1 year customer service or ticketing working experience.
Good comment of spoken in Cantonese, English & Mandarin.
Computer knowledge is required, including Microsoft Word and Excel.
Familiar with Chinese and English input method.

Job Title: Customer Service Manager
Working Location : Hong Kong
Responsibilities

Lead and manage customer service frontline team and hotline team.
Responsible for enact, enforce and analyze department working plans and working flows.
Coordinate work of various departments to enact service standards and service flows.
Conduct effective communication both internally and externally in regards work of Customer Service Department
Coordinate the conduction of Customer Satisfaction Survey.
Responsible for the complaints referred by management or governmental organizations.
Responsible for Company ISO9001 document management and annual audit,
Handle department administration work, including but not limited to departmental procurement issues and monthly report.
Handle ad-hoc projects as assigned

Requirements

Bachelor's Degree in Travel and Tourism, or related discipline or related field.
Minimum 3 years of relevant experience in customer service management
Working experience in call center or in aviation industry is preferable.
Familiar with ISO 9001 requirements will be an advantage.
Customer focused, detail-oriented, self-motivated, possess the can-do-attitude and ability of multi-tasking.
Good communication and interpersonal skills.
Proficiency in both written and spoken English, Chinese and Putonghua
Proficient in MS Office applications, including Word, Excel and PowerPoint.

Job Title: Customer Service Ambassador
Working Location : Hong Kong
Responsibilities

Responsible for VIP clients.
Handle complaints of guest.
Offer services to passenger on-site.
Shift duties is required.

Requirements

DSE or above.
1 year working experience in service industries.
Working experience in aviation industry is preferable.
Fluent spoken in Cantonese, English & Mandarin.
Computer knowledge is required, familiar with Chinese and English input method.

Job Title: Terminal - Assistant Manager
Working Location : Hong Kong
Responsibilities

Lead and manage the Team in daily operations.
On-the-spot inspection on assigned work and performance of both supervisors and team members, such as grooming standard, etiquette and terminology.
Handling passenger complaints on the site, try to control within the limits of their authority.
Responsible for staff benefits collection and distribution, leave approval, staff mobilization and job allocation.
Strict implementation on Safety Management System and promote Safe Operation of the terminal according to the ISM.
Shift duty is required.

Requirements

DSE or above.
Minimum 3 years’ experience, with solid supervisory experience in Tourism or Transportation industry will be an advantage.
Detail-oriented, self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
Proficient in MS Office applications, including Word, Excel and PowerPoint .
Proficiency in both written and spoken English, Chinese and Putonghua.

Job Title: HR Manager
Working Location : Hong Kong
Responsibilities

Perform full spectrum of Human Resources and mainly focus on Monthly Payroll, Final Payment, MPF, Taxation, Compensation and Benefits.
Assist in preparing various analysis, group HR consolidation reports and annual reports.
Provide support in annual activities such as performance evaluation, salary review, salary benchmarking and budget exercise.
Maintain employee records in HRIS and payroll system, ensure HRIS and payroll system run smoothly and related controls are complied with regulatory requirements.
Handle ad-hoc projects as assigned

Requirements

Bachelor degree in Human Resources Management or related disciplines.
Minimum 3 years’ human resources experience in sizable organizations.
Well versed in HK Labour Ordinance and other related legislations and practices, knowledge in Macau Labour Ordinance will be an advantage.
Detail-oriented, self-motivated, possess the can-do-attitude and ability of multi-tasking.
Strong numerical sense with good analytical and interpersonal skills.
Proficient in MS Office applications including PowerPoint and Excel.
Fluent in spoken and written in both English and Chinese.
Immediate available is highly preferred.

Job Title: Customer Service Manager
Working Location : Macau
Responsibilities

Responsible for accepting and handling inquiries, suggestions, complaints and compliments from passengers at the terminal and referred by the Hong Kong Customer Service Department;
Responsible for the reception service of VIP passengers;
Responsible for the management of the VIP waiting room at the terminal;
Responsible for lost and found handling and follow up lost and found inquiries;
Responsible for the appointment service of free luxury car transfer;
Responsible for the supervision and inspection of the company's overall service quality;
Cooperate with the arrangement of the general manager's office to follow up the handling of accidental injuries of passengers and related work;
Report and make suggestions to the general manager of the Hong Kong Customer Service Department and the head of the Macau General Manager Office on the company's continuous improvement of service quality;
Complete other tasks assigned by the general manager of the Hong Kong customer service department and the general manager's office in Macau.

Requirements

Bachelor's Degree in Hospitality management or related field.
Minimum 3 years relevant experiences.
Excellent interpersonal and communication skills with the ability to develop relationships.
Good command of spoken and written English, Cantonese and Mandarin.
Proficiency in MS Office and Chinese Word processing.
Mature, proactive and self-motivated.
Shift duty is required.

Job Title: Safety Technical Manager
Working Location : Macau
Responsibilities

Responsible for the company's work safety management and technical support.
Responsible for formulating and revising the company's regulations and emergency procedures related to production safety management, supervising and assisting all departments of the company to formulate and implement safety management measures and safe operation rules.
Responsible for the safety technology and employee labor protection management of the company, and the implementation of safety and technical education and training for employees.
Provide technical support and emergency maintenance services for ships.
Responsible for the statistics and report of industrial accidents, and participate in the organization of the investigation and treatment of production safety accidents.
Organize regular safety inspection to ensure the implementation of safety measures and effective installation of safety facilities.
Timely apply to relevant departments for the tools and spare parts needed in the emergency repair of the ship.

Requirements

High school graduation or above.
At least 5 years working experience in ship repair and maintenance management work.
Familiar with the management of high-speed passenger transport ships in Guangdong, Hong Kong and Macau..
Good command of spoken and written English and Chinese.
Proficiency in PC application such as MS Word and Excel is a must.

Job Title: Human Resources Supervisor
Working Location : Macau
Responsibilities

Responsible for the salary, welfare and attendance of the company's employees, as well as the construction and implementation of the company's salary and welfare system; Specific calculation of wages, subsidies, employee compensation insurance, medical insurance, provident fund and agent employees to pay occupational tax, social security funds and other work.
Responsible for the recruitment, employment, training, promotion, dismissal and retirement of the company's employees.
Fill in and report all kinds of personnel statistics according to the requirements of superior competent units and relevant government departments.
Responsible for the establishment of staff assessment, evaluation and other human resource management systems, and assisting the staff in performing their professional and technical duties qualification examination, assessment and application, employment and assessment.
According to the actual situation of the company, formulate staff training plan and organize staff to carry out training. Do a good job in pre-job education and orientation training for new employees.
Responsible for checking the formulation and updating of relevant laws and regulations, revising the company's relevant internal regulations in response to the updated laws and regulations and newly established laws and regulations, and supervising employees to comply with them.

Requirements

Bachelor's Degree in Human Resources Management or related disciplines.
Minimum 3-5 years relevant experiences.
Well versed in Macau Employment & Labour Law and other relevant regulation.
Good command of spoken and written English and Chinese.
Proficiency in PC application such as MS Word, Excel, Powerpoint is a must.